Guangzhou Hengli Stage Lighting Co., Ltd.
Tel: 020-36372792
Fax: 020-36372251
Technical Support: 13660827877
Contacts: Mr. Liang
Business manager: 13660378626
Contacts: Xiaoping
Business manager: 13640836255
Contacts: Miss Lv
E-mail: admin@henglilight.com
Website: sadanll.cn
Addr.: No.10,Xiqi Industrial Zone, Yagang, Baiyun District, Guangzhou
Hengli service follow-up:
In the case of the normal use of Hengli stage lighting products, if there are any quality problems in the products, Hengli will provide follow-up services:
1) Within 7 days from the delivery of the product, the repair service center of our company has confirmed that the fault is true. You can choose to enjoy return, exchange or free maintenance service or free replacement of accessories.
2) Within 60 days from the delivery date of the product, you can choose to have replacement or free repair service or free replacement parts.
3) Within 12 months from the delivery of the product, you can enjoy free repair service or free replacement of accessories; you can enjoy paid maintenance service for more than 12 months.
4) The above explanation rights are owned by Hengli Company.
Hengli pre-sale service follow-up:
Pre-sales technical support includes:
1) Understand customer needs and provide value-added services
2) Formulation of technical solutions in sales work
3) Production of a professional and reasonable configuration list
4) Production of positioning map
5) Production of dynamic maps of key customers
6) Technical Training
Hengli sales service follow-up:
Selling technical support includes:
1) Professional technical solutions
2) Professional installation and commissioning
3) Professional on-site guidance and training
After confirming the order of our products, the customer promises to provide the customer with sample goods within 3 working days. After the sample is confirmed, it will enter the batch production. The daily production of the same product will be no less than 60, ensuring the progress of the customer's project! Delivery logistics company can be specified by the customer, transportation costs are subject to agreement between the parties!